Hotel policies

The minimum number of nights - 1. Check-in time - 2 pm, check-out time - 12 pm.

Early check-in or late check-out is available upon request and additional charges apply:

  • check-in between 8 am and 2 pm - 50% of the night will be charged.
  • check-in before 8 am – 100% of the night will be charged.
  • Check-out until 6 pm - 50% of the night will be charged.
  • Check-out after 6 pm - 100% of the night will be charged.

Children under 3 years stay free of charge when accompanied by parents.

Children 3-12 years subject to additional charge - RUR 500.

Extra bed for adults subject to additional charge – RUR 1000.

If you need to make changes to your reservation please notify the hotel staff 24 hours before any changes are requested. 100% of the night will be charged if a guest fails to notify the hotel staff about any changes to a reservation.

Please note that the registration service for non-Russian residents at the hotel costs 200 RUR. 

According to the Decree of the Government of the Russian Federation of 10.10.2015 № 1085 "On approval of the Rules for the provision of hotel services in the Russian Federation", the contract for the provision of services is concluded upon presentation by the consumer of a document proving his identity as well as identity documents of all room guests. The hotel has the right to refuse accommodation if the guest does not have an identity document.

The hotel is non-smoking throughout.

Сancellation

Non-guaranteed reservations

A non-guaranteed reservation is a reservation that has no deposit and is not secured by credit card or any other form of payment. In case of cancellation or no-show, no fee will be charged.

All guests are requested to notify the hotel staff about their time of arrival. All non-guaranteed reservations are automatically cancelled after 6 pm if no request for late check-in has been received. Non-guaranteed reservations can be cancelled by the hotel if a guest cannot be contacted by the hotel staff.

A new deposit or credit card details are required to make a guaranteed reservation.

Guaranteed reservations

All guaranteed reservations will be held until 12 pm of the following day. If cancelled up to 3 days before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, 100% of the first night will be charged.